These slides were put together for some client work (the getting started part obviously enough :) and I thought after making them a little generic and taking out some info I was not able to share, they would be worth making public. Some points to bear in mind:
- There were several clients in fact, in similar positions and stages of evolution – the beginning essentially. As such the quick win examples which were identified together with the client are rather simplistic and focus on alternatives to email but this is often a good place to start in any event
- Following on from the last point, I would say that an organisation perhaps a little more experienced or bolder should consider some really meaty projects to get behind and supporting with similar tools to the ones I mentioned, still with quick wins in mind
- Please note the credits section because the thinking was far from all mine :)
Let me know what you think in a comment.