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Roundup of the best social business research and analysis 2012

social business research and articles

I carried out this exercise at the end of 2011 and it seemed to go down fairly well so here is the list for 2012 (I tracked all the new research that I saw being published throughout the year). Beside this I learn loads in the process – I hope you do too :) I indicate clearly where it is free or paid for and where you can access the reports. One final note is that I have covered off in a little detail some of the better pieces but ultimately there is no real order of priority nor timing between any of the pieces. (more…)

03
Jan 2013
POSTED BY Stephen Danelutti
POSTED IN

Research, Social Business

DISCUSSION 3 Comments
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The right social technology for the right job

I’m constantly being asked what tool is available to support a social business initiative or am talking to an organisation about how they are currently doing the job and inevitably the question of the right technology platform comes up. These days there are so many platforms that the choice is difficult (there are also many best-in-breed point solutions to confuse the matter). As mentioned in the post about the different technologies, I am very interested in helping organisations understand the possibilities but first I think its important to understand the context, i.e. the job-to-be-done. (more…)

28
Mar 2012
POSTED BY Stephen Danelutti
POSTED IN

Social Business

DISCUSSION 3 Comments
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Leading social business platforms – list of reviews, articles, reports

I’ve been plotting a piece of work similar to what I did in terms of reviewing, evaluating and selecting from a list of idea management systems (see report at bottom of page) for some time now. This latest exercise if I get to it, would focus on the major social business platforms. I’m not sure what shape the ultimate work and report would take but to start me off I thought a list of the best reviews, articles and reports I could find would be good. Hopefully you find it of use and if I missed any I’d appreciate any pointers. I will be updating this post as I find more and will add yours. This post does not provide a review of each platform, just the list of others that have done a decent job in this regard. (more…)

29
Feb 2012
POSTED BY Stephen Danelutti
POSTED IN

Reviews

DISCUSSION 10 Comments
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Organising for the social marketplace of ideas aka Open Innovation

A current area of focus for The Work Foundation is how the UK develops a strategy for open innovation. They are building a new employer-led research programme to examine the effectiveness of innovation ecosystems within organisations. One key question which forms the basis of this new research is what strategies organisations need to adopt to successfully manage people in an open innovation era and from this, whether social technologies help, or hinder? There are other questions but I will be focusing especially on the latter part of this question (related to social technologies) and use this blog post, leading up to a related workshop that I’m attending, to gather my thoughts and some references and ideally get some feedback from you dear reader :) (more…)

20
Feb 2012
POSTED BY Stephen Danelutti
POSTED IN

Innovation, Research, Social Business

DISCUSSION No Comments
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Five enduring themes around social business that ensure its longevity

This is again one of those blog posts done for personal reasons, to collect my thoughts and to reaffirm my inspiration but hopefully it resonates with readers. This post has been rumbling around in my head for some time but I was prompted to finally get it out there by a similar post from Susan Scrupski that she wrote last year on the back of the Salesforce.com Dreamforce 11 Conference (I only just found it by chance). Unlike Susan I have not had a crisis of faith but I did want, as mentioned in my opening line, to reaffirm my faith and somehow go back to my roots and discover what inspired me to start on my current path as a proponent for the benefits of social business. Please chime in if you feel inspired to, or otherwise. (more…)

10
Feb 2012
POSTED BY Stephen Danelutti
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Social Business

DISCUSSION 1 Comment
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10 things that make an intranet social and critical

I recently ran into a slew of articles and Tweets touching on this topic. Yet despite all the talk and the fact many organisations understand that the locked down intranet (1.0) of old wont do, I thought there is still much debate about what its new iteration (the social intranet) is and why it is important. So I thought I would try and collect some answers, if only for my own purposes of clarity. In essence this is a distillation of my experiences and these are my views although I did get several insights from a really excellent conversation held on the topic via Twitter which did provide lots of food for thought (see my favourite tweet further down). I would love to hear your thoughts in a comment :) (more…)

01
Feb 2012
POSTED BY Stephen Danelutti
POSTED IN

Social Business

DISCUSSION 16 Comments
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Comparison of 100 Top Companies on Social Business and Innovation

This post is inspired by an excellent post with a very similar title and purpose but different angle. Jay Baer just a few days ago looked at a Comparison of 100 Top Companies on Social Business and Corporate Culture. He took data from Dachis’ Social Business Index for the most social businesses and correlated it with FORTUNE’s 2012 list of 100 Best Companies to Work For to see if being a good place to work for impacts Social Business or being employee-centric inherently impacts the social business aptitude of the company. I thought he did a fine job and wondered about the correlations with Innovation. (more…)

25
Jan 2012
POSTED BY Stephen Danelutti
POSTED IN

Innovation, Research, Social Business

DISCUSSION 2 Comments
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Social Business evidence mounting: best research, cases 2011

Amongst the plethora of annual predictions that come out at this time of year, with some very worthy efforts, I thought it useful to look backward. I’ve listed some of the excellent articles, cases and research reports from the last year that show with mounting evidence, that the case for social business is mounting positively. I’ve tried to capture the gist of my understanding and a major takeout for each report in a brief paragraph. This is mostly for my own aggregation and learning purposes and possibly for some still sceptical prospective clients but I hope you find it useful too :) The most rigorous, evidence based research reports are clustered at the top. (more…)

11
Jan 2012
POSTED BY Stephen Danelutti
POSTED IN

Research

DISCUSSION 13 Comments
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10 Commandments for Social Business

These are merely my views on what aspects of Social Business (see definition) are critical and should be taken into consideration before any initiative in this area, by an organisation of any kind is undertaken. I have looked at these before, each item in isolation at least, never before as an an entire list. I am compiling this list as a means of reference but I would dearly love to get other views. Is it worth compiling such a list (i.e. does it have value) and are the points I listed relevant? Have I missed any or got any wrong? If you have an interest and a moment I’d really appreciate your input in a comment. (more…)

14
Nov 2011
POSTED BY Stephen Danelutti
POSTED IN

Social Business

DISCUSSION 9 Comments
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10 reasons why Social Business should start internally

This is part of series of brief thoughts (hence the featured image :), I’d like to think inspired and triggered in passing by some interesting article or a discussion, as in the case of this topic. Becoming a social business (see definition) when you are starting from scratch and considering you have decided its appropriate for your company, has to start with the hard work of internalisation. I’m far from the first to say this so I’m not going to go into this in depth. It’s a fairly obvious point to me but all I wanted to do was to list the reasons why I thought this and share them to get feedback. So without further ado, here is the list (after the jump). (more…)

26
Oct 2011
POSTED BY Stephen Danelutti
POSTED IN

Social Business

DISCUSSION 3 Comments
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